The span of management can be determined on the basis of a number of relationships that a manager can manage. Span of control and span of attention working paper harvard. While there are pros and cons with both tall and flat structures, a companys structure must be designed to suit the business the customer and markets and in a way that fits with the workforces capability. Pdf organizational structure affected by strategic change. To many or to few direct reports is a good way to view how efficent an organization is as long as it looked at in the context of the companys organizational structure. Span of control 5 things every leader should know forbes. It refers to the number of subordinates a supervisor has. In a narrow span of control, a manger has fewer subordinates under him. Higher average span of control means fewer layers of management within the organization and a.
A large span of control leads to a flatter organisational structure, which results in lower costs. So we can suggest that span of control can be estimated as. Departmentalization refers to how the organizational structure groups the companys functions, offices and teams. Span of control in teamwork and organization structure katarina remenova 1, zuzana skorkova 2 and nadezda jankelova 3 1 assistant professor, department of management, faculty of busine ss. Often found within a flat organizational structure, a wide span of control allows managers to. Span of control defined and redefined the commonly accepted definition of span of control is as follows. Audit of the span of control of honolulu county, hawaii. Your span of control problem may only be a symptom. He also has a free article on customer contact centres you may wish to read ive not read it but im sure you will find it challenging. Ive been reading a number of papers by john seddon. Hiring more workers has decreasing returns, which in equilibrium determines the boundaries of the rm. A search of cinahl, psychinfo and business source premier was completed in 2007 using the terms span of management, span of control, organizational structure, hierarchy. Jun 21, 2014 firstly, within tall organisational structure there is a close supervisory control because of the low span of managers.
It doesnt take into account how each department and team should perform their work to accomplish their collective performance and health goals. A wide variety of operational definitions have been applied and these differences have not been reconciled. Check out this article for more details based on a span of control organizational chart. The topdown assignment of managerial span of control, based on. Spans and layers for the modern organization download. In 1933 he used assumptions about mental capacity and attention span to develop a set of practical heuristics. Span of control and responsibilities the standard organizational structure at all of the automotive facilities is comprised of several levels, as illustrated in figure 2. Span of control is the term used in business management, particularly human resource. Span of management, also known as span of control, refers to the number of people a manager directly manages. Organization delayering do you have the agility to compete. On the one hand it should maximize span of control and on the other hand it should minimize the amount of hierarchical levels of management so that span of control would be filled. Since management represents the activities that do not directly result in productivity, they are rather a overhead, span of control determines the additional.
As shown in figure 1, keeping the organization layers to five while increasing the span of control from five to eight means management can support six times the number of people, enabling managers. Span of control theory there is no standard for span of control. Organizations with a narrow span of control also tend to have a larger number of hierarchy levels. In a wider span of control, a manager has many subordinates who report to him. Here the capacity means the ability of a superior to comprehend the problems quickly and gel up with the staff such that he gets respect from all. It also poses a very different challenge for the organization s leaders, while small organizations are build for innovation, large are meant for operational efficiency. An analysis of business organizational structure and activity. Ch 15 foundations of organization structure quizlet.
The current shift to selfdirected crossfunctional teams and other forms of nonhierarchical structures, have made the concept of span of control less salient. Flat organizations have a wide span of control and tall organizations have a. Span of control is referred to as being narrow or wide. The number of direct reports and the presence of a delegate coo or cfo are strong predictors of how the top executives runs the company. First, ceo span of control is a strategic variable that is associated with the ceos level of involvement. This initiative is an extension of earlier work in soi, expanded to include tax years 19802002, incorporating the latest. Organization levels or hierarchy and span of control.
Dec 05, 2007 the current shift to selfdirected crossfunctional teams and other forms of nonhierarchical structures, have made the concept of span of control less salient. Per chapter 8 problem 12, organizational structure and span of control comment as to the advantages and. Organization levels or hierarchy and span of control the purpose of organizing is to make human cooperative effective the reasons for the levels of organization is the limitations of the span of management organization levels exists because there is a limit to the number of persons a manager can supervise effectively even though this limit. What are the factors determining span of management. Ics features and principles 3 transfer of command the initial incident commander will remain in charge until transfer of command is accomplished.
By trying to increase control you may not actually solve the problem, but could certainly increase costs. Effectiveness of increasing span of control on operational. S c max k im k ind s c max maximum span of control for a certain company. Each type of employee has a different title and responsibilities. Pdf span of control in teamwork and organization structure. Is the organizational structure shown consistent with ics span of control.
This study examines how one structural attribute, span of control. Work specialization departmentalization chain of command span of control centralization and decentralization formalization 10 4. Is the organizational structure shown consistent with ics. The six basic elements of organizational structure are.
Few levels of hierarchy wider spans of control decentralized decision making increased delegation shorter chains of command. Effect of organizational structure, leadership and. Figure 1 structure of a traditional hierarchical organization. A large span of control means that a manager has a large number of staff under their direct control, while a small span of control means that each manager looks after a small group of staff. A narrow span of control indicates that one manager directly supervises few subordinates. This is an important question because if links between structure and performance exist, then manipulating organizational structures may lead to improvements in organizational performance.
The soi integrated business database ibd is being developed to provide evidence that businesses do, in fact, pursue optimal organizational structures. Organization structures can be described as wide with larger span of control or narrow with smaller span of control. As there are levels of management, or hierarchy, an organization may be tall with many levels or flat with fewer levels. Span of control, a management and leadership theory toolshero. In a classical type of organizational structure, which is the most common form. A small span of control creates a steeper organisational. The span of management is related to the horizontal levels of the organization structure.
The span of control is commonly used in business management, particularly human resources management. In planning organizational structure, there are three principles. Organizational structure vocabulary flashcards quizlet. Span of control refers to the number of subordinates that can be managed effectively and efficiently by supervisors or managers in an organization. Flat organisations have a wide span of control and tall organisations have a narrow span of control. Longenecker simply defined span of control as the number of immediate subordinates reporting to a given manager. Per chapter 8 problem 12, organizational structure and span. Each type has its inherent advantages and disadvantages. As an example, a manager with five direct reports has a span of control of five.
Span of control is the number of peoplesubordinates that can be effectively managed by one manager. First, of course, is the tendency of people to want to report directly to the boss, whomever that might be. Designing organizational structure organizational chart the visual representation of an organization s structure. Nov 05, 2012 span of control defined and redefined the commonly accepted definition of span of control is as follows. There, the rm consists of a manager who hires workers, and her productivity is limited by her span of control. Few levels of hierarchy wider spans of control decentralized decision making increased delegation shorter chains of command democratic leadership.
The average span of control will also impact the companys time to make decisions and cost structure. Span of control pertains to the number of individuals or resources that one supervisor can manage effectively during an incident. Span of management is typically measured as a ratio. Defining optimal span of control for an enterprise. A modification of the nice traditional structure and has become popular with businesses set up in the 1960s or those who are attempting to reinvent themselves. Graicunas and urwick both noted the existence of pressures to increase the span of control. This is an important topic as it is normally agreed that the wider the span of control the. For basik solution of macroorganizacional structure we use the constant value of span of control, but in final solution span of control is varied throughout. Simply, span of control refers to the number of subordinates under the managers direct control. The topdown assignment of managerial span of control, based on external comparisons, misses the specificity critical to designing something that is right for each companys context and strategy. Since there are more managers in a narrow span of control, this structure also tends to be costly and. Span of control determines the structure of an organization, a narrow span of control results in hierarchal organization while broad span of control leads to flat structure. It refers to the numberof subordinates who can bemanaged effectively by a superior.
When you are ready to proceed, click on the next button. Move to the new structure as rapidly as possible ensure maximum ownership of new structure by all members of the organization ensure new structure is as efficient and effective as possible retain the highest talent individuals minimize the number of layers of management and optimize span of control. Organization s size and span of control organization s size is determined by number of its employees, the largeness of its operation, and its market reach and share. Whereas, with the narrow span, the hierarchical levels increases, hence the. This is an important topic as it is normally agreed that the wider the span of control the fewer levels of hierarchy the business needs. Span of management is alsocalled as span of control or span ofsupervision. The flat structure complicates supervision and forces delegation of responsibility, causing subordinates to exercise initia tive and to function. Scholars of public organizations have long been interested in understanding how organizational structures shape organizational performance. The use of the span of control in the design of organizational structure summary.
Apr 12, 2018 this short video explains what is meant by the span of control. This reading dealt with modality of using span of control in process of organizational structuring. Meaninga term originating in the militaryorganization, but now used mostcommonly in the businessmanagement. With the wider span, there will be less hierarchical levels, and thus, the organizational structure would be flatter. This span of control creates a taller structure which leads to having many levels of management. Haimann and scott defined span of control as the number of subordinates who can be effectively supervised and managed. In the hierarchical business organization of some time in the past it was not uncommon to see average spans of 1to4 or even less. Typically, it is either narrow or wide resulting in a flatter or more hierarchical organizational structure. The addition of new hierarchical layers makes the organisational structure steeper. This study examines how one structural attribute, span. Managing the forces of organizational change for creating value. Structure and the performance of public organizations. In the 1980s corporate leaders flattened many organizational structures causing average spans.
Although the ideal span of control will vary from company to company, one can see sometimes dramatic results by increasing the span of control. How to identify the right spans of control for your organization. Let us look at the case of organization with linearfunctional structure which employs 16 people and deals with two spheres of activity. Span of control is the range or extant of effective control and supervision of the work done by the subordinates. Our analyses of the five departments were based on the total. They also show that span of management depends on the kind of business industry, small business, nonbusiness and sector organizational structure. To calculate span of control, follow the methodology illustrated below use attached organizational chart as an example. Span of management or span of control management study hq.
Organization structure and span of control refer to the organization charts labeled structure a and structure b in the figure for problem 11. A wide span of control exists when a person oversees many subordinates. Span of control organizational chart an easy guide org. Instead, we focus on the structure of the top management team both the size and composition of the executive team as represented by ceo. This is emphasized repeatedly in the literature and in particular by jurisdictions that that have visited or revisited the question the concept of an ideal range often stated as 57, or 68 originates in the pioneering span of control research that took. How to identify the right spans of control for your. The span of control is the number of employees a manager can supervise as effectively as possible. Managing the forces of organizational change for creating. Theories about the optimum span of control go back to v. In simple words, span of control means the manageable number of subordinates of a superior. Command may transfer to higher qualified or more experienced personnel from the same agency, or be transferred to the employee of another responsible agency. The span of control is the number of persons directly reporting to a manager.
672 717 634 879 1523 549 280 198 372 331 1035 682 242 1076 824 521 1482 631 770 143 1542 974 946 1287 979 218 1301 235 1152 1174 1086 530 1206 863 1629 1174 1408 1069 415 489 106 32 269 940 44 42 1218